Sticky is subject to, and abides by, the provisions of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 which amends the Privacy Act 1988, and the Australian Privacy Principles.
WHAT TYPES OF PERSONAL INFORMATION DOES STICKY COLLECT?
The personal information Sticky collects from you generally includes your name, company name, email address, and phone number. Sticky also collects payment details, and other information you supply should you become a client.
HOW DOES STICKY COLLECT YOUR PERSONAL INFORMATION?
Sticky collects your personal information through a range of sources including: our online enquiry; information you provide over the telephone to a Sticky team member; and information you provide via the Sticky online surveys.
WHAT HAPPENS IF YOU DON’T PROVIDE STICKY WITH THE PERSONAL INFORMATION IT REQUIRES?
If you can’t or won’t provide Sticky with the personal information it reasonably requires, Sticky may be unable to provide you the information, products or services you wish to buy or receive.
HOW DOES STICKY USE YOUR PERSONAL INFORMATION?
Sticky may use your personal information for a range of purposes including:
- To provide you with information you request regarding the services Sticky offers.
- To contact you for Sticky marketing and promotional purposes, including providing you with information about new services, and other information that may be of interest.
- Sticky may also ask you to participate in surveys, to help us serve you as a client, and to improve our future offering.
WILL STICKY GIVE YOUR PERSONAL INFORMATION TO ANYONE ELSE?
Sticky does not currently use any external contractors to prepare and send mail-outs, enewsletters, or to deliver products/ services. We don’t disclose your personal information to third parties.
PERSONAL INFORMATION SECURITY
Sticky has implemented security systems and measures to protect the personal information entrusted to us from risks such as loss, unauthorised access or use, destruction, modification or disclosure.
YOUR RIGHTS OF ACCESS AND CORRECTION
We encourage you to keep your personal information accurate, complete and up to date. You can check the information that we hold about you by contacting us on 02 4969 5022.
Where the disclosure of information to you is restricted by law, is the subject of legal action, or may compromise the privacy of another person, Sticky may be required to withhold your personal information.
HOW CAN YOU STOP RECEIVING MARKETING INFORMATION?
Sticky may use your personal information to contact you from time to time to send you information we believe may be of interest, to inform you of new services, or to gather feedback. If you no longer wish to be contacted by Sticky or receive these forms of information, you can:
- Click the ‘unsubscribe’ function within the enewsletter you receive
- Call the Sticky Team on 02 4969 5022
- Email us at firstname.lastname@example.org
‘Cookies’ are small pieces of information sent by a web server and stored by your browser on your computer’s hard drive so it can later be read back from that browser. This allows your browser to remember some specific information. Cookies enable Sticky to identify you on return visits and see the pages you visit. Most browsers automatically accept cookies, but you can usually change your browser to prevent this. Note that some features of the Sticky website may not function properly when cookies are disabled.
If you feel that Sticky has not adequately protected your privacy, please contact us via the contact methods below. We will assist in addressing your concerns. Should you still be unsatisfied, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on the Privacy Enquiries Line 1300 363 992.
Phone: 02 4969 5022 (during business hours)
PO Box 156
Wickham NSW 2293